Refund Policy
At Fuse Solutions, customer satisfaction is our priority. However, due to the nature of digital goods, all sales are final once the product has been delivered.
1. No Refunds After Delivery
Once a product or license key is issued, we cannot offer refunds except in specific valid cases listed below.
2. Valid Refund Circumstances
Refunds may be granted only if:
- You were charged more than once for the same order.
- You did not receive your product due to a verified system failure.
- The product you purchased became permanently unavailable before delivery.
3. Non-Refundable Situations
Refunds will not be issued for:
- Misuse, negligence, or unauthorized modification of our software.
- Failure to meet technical or system requirements.
- Violations of our Terms of Service or refund abuse.
4. Request Procedure
To request a refund, contact our support team within 48 hours of purchase. Include your proof of payment and reason for your request. We will review and respond as soon as possible.
5. Agreement
By purchasing from Fuse Solutions, you agree to this Refund Policy and understand that exceptions are rare and handled on a case-by-case basis.
Last updated: October 2025